Building a Customer Portal That Actually Gets Used
A customer portal only reduces support tickets if people can find what they need. Here's how to build one that works.
March 25, 2025
Everything you need for SaaS billing
Manage subscriptions, customers, and revenue across all your products
Multi-Tenant Billing
One Stripe account, unlimited SaaS projects. Isolated customers, webhooks, and subscriptions per project.
Project-Scoped Dashboards
Per-project billing dashboards with customers, products, subscriptions, analytics, and referrals.
Self-Hosted Customer Portal
Branded portal for your customers to manage subscriptions, view invoices, and update payment methods.
REST API + API Keys
Full REST API with scoped API keys. Integrate billing into any external SaaS app in minutes.
MRR & Analytics
Real-time MRR tracking, customer growth charts, churn rate, and subscription breakdowns.
Webhook Routing
Per-team webhook endpoints eliminate cross-project event chaos. Full event log with retry status.
Referral System
Built-in per-project referral tracking with configurable rewards and automatic conversion on payment.
Neon PostgreSQL + Drizzle
Serverless Postgres with Drizzle ORM. Dynamic per-team schemas for Stripe data isolation.
Encrypted Credentials
AES-256-GCM encryption for Stripe keys at rest. Secure multi-tenant credential storage.
BillStack Blog Highlights
Practical guides from teams building multi-tenant billing on Stripe
Stripe Integration Patterns for Multi-Tenant Platforms
A practical guide to managing multiple Stripe accounts, syncing data, and handling webhooks when your platform serves many businesses.
March 20, 2025
Why Multi-Tenant Billing Is Harder Than You Think
Every SaaS platform eventually needs per-client billing. Here's what makes it tricky and how to avoid the most common pitfalls.
March 15, 2025
Simple Pricing
Start free, upgrade when you need more
Free
$0
/monthEverything you need to validate your billing workflow
1 team
1 project
Up to 100 customers
Full REST API access
Customer portal
Analytics dashboard
Referral system
Pro
Coming Soon
For teams scaling across multiple products
Unlimited teams
Unlimited projects
Unlimited customers
Priority support
Advanced analytics
Custom webhook filters